Shipping policy

Shipping Policy

Website:  https://bot2000.com
Email: info@bot2000.com
Phone: 916-775-3121

At BOT2000, we know how important it is to receive your order on time. This Shipping Policy explains how we handle processing, delivery, and tracking, so you know what to expect when shopping with us.

  1. Processing Time
    • Orders are typically processed within a few business days after payment is confirmed.
    • Orders placed on weekends or holidays are processed on the next business day.
  2. Delivery Times
    • Delivery times vary depending on your location and the shipping method you choose.

    • Please note that delivery times are estimates and may be affected by carrier delays, weather conditions, or customs clearance.

  3. Tracking
    • When your order ships, you’ll receive an email with tracking information (if available).
  4. International Shipping
    • We ship to select countries outside the U.S.
    • Customers are responsible for any customs fees, taxes, or import duties.
  5. Wrong Address Disclaimer
    • Please double-check your shipping address at checkout.
    • BOT2000 is not responsible for packages sent to an incorrect address provided by the customer.
  6. Lost or Delayed Packages
    • Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items.
    • If your package is delayed or missing, please contact the carrier first. We’ll do our best to help if needed.
  7. Contact Us

For any shipping questions, please reach out to us:

      📧 info@bot2000.com
      🌐 https://bot2000.com

Shipping Tax Policy (U.S. Orders)

  1. States Where Shipping is Taxable.

    • If your order is shipped to one of the following states, shipping charges are generally subject to sales tax when the items in your order are taxable:

      Arizona, Arkansas, California, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Michigan, Minnesota, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, Washington, Wisconsin (and several others).

      (If your state requires it, tax will be automatically calculated at checkout.)

  2. States Where Shipping is Generally Not Taxable.
    • In most other states, shipping is not taxed if it is listed separately from the item price. However, if shipping is combined with handling or other service fees, it may be taxable.
  3. States Without Sales Tax (Customer Self-Tax May Apply)

    • The following states do not have a state sales tax, so shipping is not taxed at checkout. However, customers may be responsible for reporting use tax directly to their local tax authority:

      Alaska, Delaware, Montana, New Hampshire, Oregon

      Important Notes

      If the items in your order are not taxable in your state, shipping charges are also not taxable.

      If required by law, we will automatically apply sales tax (including on shipping, if applicable) at checkout.

      Customers in states without sales tax are responsible for any applicable use tax on their purchases.